Thank you for shopping with Lotar Enterprises. If you are not entirely satisfied with your purchase, we’re here to help.
- Should you have the need to exchange or require a refund, please contact our customer service at firstname.lastname@example.org; or by contacting us at 920.465.6678, ext 2.
- If authorized to return or exchange your item, you will receive an RMA (return merchandise authorization) number with instructions on how to return your item.
- A re-stocking fee of 30% and shipping is to be paid by the customer.
- If the item is to be exchanged, then the shipping expense which is to be used to ship back the exchanged item will be taken out of the refund.